Here are answers to common questions that you may have about our website:

I'm new to The Lever. How do I subscribe?

Good question! Click here to learn about our subscription options.

I'm a subscriber. How do I log in?

Go to the website www.levernews.com. Click on the “Sign In” button on the top right. Alternately, you can click here. You will be asked to input your email address. After doing so, you will receive an email with a link that allows you to log in. Once signed in, your browser will remember that you are logged in for a long time.

As a subscriber, how do I access my subscriber account?

Once you have clicked here to log in, you can access your account information at any time. Click on the person icon/your avatar on the top right. You can also click here. Any of these options will bring up your account information, which includes details about your account settings, your subscription plan, and whether you are subscribed to our newsletter (meaning you want to receive our posts as emails in your inbox, along with reading them on our website).

How do I change my existing subscription plan?

On your account information page under “Plan,” you can click “Change” to modify your subscription plan from free to paid, change your billing from monthly to annual, or cancel your subscription. On your account information page under “Email newsletter,” you can add or remove yourself from the newsletter email list. Adding or removing yourself from the newsletter email list does not change your subscription status.

How do turn off automatic subscription renewal?

Monthly subscriptions automatically renew each month. Annual subscriptions automatically renew at the end of the one-year subscription period. Annual subscribers will receive an email notice about that renewal prior to the end of the subscription period. You can turn off automatic subscription renewal at any point by clicking here to access your account and then clicking “cancel subscription.” Don't worry; once you do so, your subscription benefits will still continue until the end of the subscription period.

How do I customize my email preferences?

You have full control over which and how many emails you receive from us each week. Simply by signing into our site and then going to your account page, you can click on the “Manage” button next to Newsletters. You will be taken to your email preferences page, where you will be able to select the kinds of posts you would like to receive from us in your inbox.

How do I comment on a post? 

While the general public and free subscribers can read comments, you must be a paid subscriber who is logged in to leave a comment or reply to others. The first time you leave a comment, you’ll be asked for a name. This will be your comment name moving forward, so choose carefully. Your comment name does not have to be your real name.

If you want to include an image with your comments, sign up for a free Gravatar account and select an image for your Gravatar profile. Then, if you have already logged into our site, click "Sign out" on your account page, and then log back in (you will be sent a new login link via email).

What is your comment policy?

We welcome comments — supportive, critical, or otherwise — from supporting subscribers. We do not censor or delete comments except if they contain hateful or abusive content, personal attacks, spam, off-topic statements, or unrelated links. As a general rule of thumb, we ask that you don’t be an asshole. Those who repeatedly violate this policy will be blocked from commenting.

How can I add or change my profile image in the comments section?

Paid subscribers with commenting privileges can manage their comment-section profile images by creating an account or logging in to Gravatar. Once logged in, you can go to "My Gravatars" and add, change, or remove a profile image for any of your email addresses. As long as you use the same email address to add comments to our site, your profile image will reflect any changes you make in Gravatar.

Can I pitch you a story?

Of course! If you want to send us a story tip, click here. If you are a current or aspiring journalist and want to propose a story to write for us, click here to learn how to pitch us.

How do I subscribe to your podcast feed?

To subscribe to our podcasts, click here and then select the specific podcast you wish to subscribe to. You will then find links to that show on major podcast players.

Does your site have RSS support?

Yes! Our main RSS feed is https://www.levernews.com/rss/. Alternatively, you can type our web address into popular RSS feed readers, such as Feedly.

How do I give a gift subscription?

If you wish to give someone a gift subscription, please email us at support@levernews.com to make the request.

Can I donate to you beyond my current subscription rate?

So kind of you to ask! You can provide us additional support by donating via our digital tip jar.

I noticed a bug on the site or in an email. What should I do?

If you notice something that seems off or have any questions, please email us at support@levernews.com.

How do I cancel my subscription?

To cancel your subscription, go to your account information page, click on “Change” under your plan information, and then select “Cancel subscription.”

IMPORTANT NOTE: If you unsubscribe from the email newsletter on your account information page, or click on the “Unsubscribe” link at the bottom of a Lever email, you will be removed from the newsletter email list, but this will not cancel your subscription. You must cancel your plan in the account information page.

Do you have an advertising policy?

We remain a steadfastly independent and reader-supported news organization. We plan to use limited advertising that we feel is ethical and does not conflict with our core goal of holding the powerful accountable, in order to expand our ability to provide high-quality investigative journalism to our community. Learn more here.

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