For months, state law enforcement officials of both parties have been sounding alarms about airlines mistreating their customers. But because of a four-decades-old federal preemption law, those officials cannot take action to protect consumers, even as airlines have benefited from billions of dollars of government support, and even as federal regulators have refused to use their power.
Watch our new video about how lax regulation and government missteps led to this air travel crisis — and then share it on social media and forward this email to friends and family.
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